Terms & Conditions


Last update: 13/03/2025


1. Introduction

Welcome to Tru-Cut Metalworks Ltd. (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website [www.tru-cutmetalworks.ca] (the “Website”) and our services.

By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our Website or services.

2. Use of the Website

You agree to use this Website for lawful purposes only and not to:

  • Violate any applicable laws or regulations
  • Distribute harmful software (malware, viruses, etc.)
  • Attempt unauthorized access to our systems
  • Misuse any information provided on the Website

3. Quotes and Orders

  • All quotes provided are estimates only and subject to final pricing.
  • Orders are confirmed only after written approval and payment (if applicable).
  • We reserve the right to refuse or cancel any order at our discretion.

4. Payments and Pricing

  • Prices are subject to change without notice.
  • Payments must be made as per the agreed terms in invoices or contracts.
  • Late payments may result in additional fees or service suspension.

5. Shipping and Delivery

  • We will make reasonable efforts to meet delivery timelines, but delays may occur.
  • Risk of loss passes to the customer once the product leaves our facility.
  • Customers are responsible for inspecting deliveries and reporting damages within 1 days.

6. Returns and Refunds

  • Custom and fabricated items are non-refundable unless defective due to our error.
  • Returns must be authorized in advance and meet our return policy conditions.
  • Refunds will be issued at our discretion based on product condition and original purchase terms.

7. Warranties and Liability

  • We guarantee our products meet industry standards but do not warrant their suitability for any specific purpose unless explicitly stated.
  • We are not liable for indirect, incidental, or consequential damages arising from product use.
  • Liability is limited to the cost of the product purchased.

8. Intellectual Property

  • All content on this Website, including logos, images, and text, is our property or used with permission.
  • You may not copy, reproduce, or distribute any materials without prior written consent.

9. Third-Party Links

  • Our Website may contain links to third-party sites for convenience.
  • We do not endorse or take responsibility for their content or practices.

10. Changes to Terms

We may update these Terms at any time. Continued use of the Website after changes implies acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of [Province/Country], and any disputes will be resolved in the courts of [Jurisdiction].

12. Contact Information

For any questions regarding these Terms, contact us:

Tru-Cut Metalworks Ltd.
[info@tru-cut.ca]
[306-205-4541]